Shipping policy

By confirming your order you accept the following Terms and Conditions:
Morucha, a division of  RAS Trading Europe Limited. In these terms, we refer to ourselves as morucha.co.uk.

Delivery
Accepted orders are normally dispatched within 24 hours of the order being placed on our website except on weekends and bank/public holidays when we normally do not work.

 

UK Delivery

• FREE standard delivery (3-5 working days).
  
• £5.99 for NEXT DAY delivery.

International trackable Standard Delivery

• FREE anywhere world.
• Items will be delivered within 7 - 21 working days depending on the destination (Monday - Friday)
• £16.99 Express Internationa Delivery (2-5) working days (Monday - Friday).

Confirmation
When we receive your order we will send you a confirmation via e-mail with information about your order. Save the order confirmation to be on hand at any contact with customer service.

Your rights to cancel
You have the right to cancel an order but we will not refund the packing and postage charges if the goods have already been processed for shipping. Please refer to our Returns policy.
All instructions to cancel must be clear and quote the acknowledgement number on the email you have received at the time you placed your order.

Returns Policy
You may return any item to us if it has not been used or worn and the tamper seals are in place where tamper seals are provided and you:
(i) send the goods back to us with all original packing within thirty days of delivery to you.
(ii) follow all our instructions as stated in our return polcy.
(iii) accept that we are not responsible if the goods do not reach us for any reason.
None of the above affects your statutory rights